FOR IMMEDIATE RELEASE
Ypsilanti, Michigan, March 13, 2013
Michigan Township of Ypsilanti Saves $315,000 over the Next Four Years by Installing IPitomy IP PBX
Ypsilanti Township saved thousands in after purchase costs by selecting IPitomy IP PBX and HD IP telephones that utilize the latest VoIP technology. Purchased locally from Unified Telecom Solutions, the IPitomy IP PBX was chosen for its great feature set and competitive price point.
The IPitomy system now connects three primary locations: the Township Civic Center, the Community Center and the Fire Department, as well as other smaller facilities. All incoming and intra-network phone communications transfer seamlessly within in the network, a capability that was previously not feasible.
Travis McDugald, IT Director, Township of Ypsilanti said, “It was important to ensure everyone was part of a single township team, no matter if your office is in a small remote site or a main location. It was important that no matter where you were, you could use the call manager software and dial any extension.” This feature alone allows for call completion without even picking up the telephone.
The Community Center required a fully equipped infrastructure should the township ever need to move operations temporarily or build a community emergency response site. Mr. McDugald noted, “At each one of these locations it was imperative that they be able to work without dependence on another site and for all sites to operate as a single system. During normal operation everyone works as one large team, and should any primary site communication be disrupted, we can still communicate with the public.”
The Township of Ypsilanti uses IPitomy’s Desktop Call Manager to monitor call and user status while handling calls live to assure a “personal touch” with their public.
Max Nettleton, of Unified Telecom Solutions, LLC, gave his reasons for recommending IPitomy, “lots of flexibility for the customer, on demand adjustments as needed, strong desktop interface tools to make users more productive, very competitive pricing, support of remote phones without the need for VPN (virtual private network), low cost ‘ONE TIME’ licensing costs, and NO annual renewal fees.”
IPitomy’s President Nick Branica states, “We are, of course, pleased and very proud when the IPitomy solution is selected in a municipality. We are not surprised by the value that was discovered again by people doing their due-diligence to determine the best overall solution.”
Paul Falanga, IPitomy’s Product Manager said, “Seeing the IPitomy solution so aptly deployed in an environment so well-suited to using IP communications is especially gratifying. The tools that IPitomy is able to place in front of the user, like Desktop Call Manager and Smart Personal Console, and in front of the administrator for web-based programming and database maintenance are often the elements that make the selection of IPitomy easy.”
About IPitomy Communications:
IPitomy Communications is a premier developer of pure voice over IP PBX systems and SIP based telephones that are meeting a market demand internationally for a feature-rich, price competitive, unified communications business solutions. IPitomy designs and manufactures a complete line of IP telephony equipment including IP PBX Systems, IP Telephones, Desktop Call Manager and Call Center Software.
For more information visit http://www.IPitomy.com
Contact: Paul Falanga
© 2011 by IPitomy Communications, Inc. All Rights Reserved.
Keywords: Mobile, Phone, PBX, IP, Forward, Voice, Mail, VoIP, SIP, WiFi, G3, G4, Cellular, Wireless, Internet, Communications, Telephone, GUI, Unified Communications, Ypsilanti, United Telecom Solutions
About Unified Telecom Solutions:
Headquartered in Howell, Michigan, Unified Telecommunication Solutions, LLC, also known as UTS, is a privately held company founded in 2002 and has grown to be one of Michigan’s leading business communication systems providers. Our mission is “Simplifying Your Technology Needs”.
UTS sells and services business telephone and voicemail systems, message on hold systems, paging systems, voice and data cabling, fiber optic cabling. Other services include system design and implementation, consulting, and audits on local and long distance phone bills as well as data circuits.
Max Nettleton / 248-669-2300 E: 103
Unified Telecom Solutions, LLC / www.unifiedtelecomsolutions.com